Core Capabilities

Network-based, multi-user tool to manage resource requests, track personnel movements, and support logistics during a large-scale resources on demand restoration event.

ARCOS devised a resource management process that addresses an incident that has potential to seriously disrupt the social fabric of the community. For electric utilities, incidents typically mean power outages caused by severe weather, but Resource Management methodology applies to all types of emergencies, including natural disasters such as wildfires, flooding, earthquake, or tornado; man-made disasters such as industrial accidents, train derailments, and hazardous materials spills; terrorist attacks, disease outbreaks, and more. Resource management process comprise of four critical elements:

    • Current situation analysis
    • Strategy formulation
    • Strategy implementation
    • Strategy evaluation
  • diagram1

These elements are steps that are performed, in order, when developing a strategic resource management process. Existing businesses that have already developed a resource management process must revisit these steps as the need arises, in order to make necessary changes and improvements.

ARCOS Resources on-Demand is a network-based, multi-user tool that manages resource requests, tracks personnel movements, and supports logistics during a large-scale restoration event. Resources on-Demand as a resource management process allows the user to easily access data stored in the system on human resources, equipment, and logistical information.

Resources on-Demand allows dispatchers, managers, storm leaders, and others to access pertinent information in an emergency situation that will give them a better view of the current situation, i.e. how many teams are available, the skills the teams possess, the location of the team, and if the team has work already assigned. It will also keep track of individual workers and their logistical information. Resources on-Demand resource management process includes all the activities required prior to the catastrophe occurrence in order to facilitate the use of available resources.

ARCOS Resources on-Demand has the following attributes:

  • Easy to learn and use
  • Tools to efficiently facilitate resource requests
  • Track available resources
  • Improved resource assignment process
  • Resource movement during emergency outage leveraging historical information
  • Single Central database
  • Consistent and accurate data entry and retrieval by concurrent users
  • Captures all resource activity within historical tables for post storm debriefing, executive review and power commission discussions.