Capabilities

  • Resource Allocation

  • Macrosoft’s Resources on-Demand is a utility resource management solution that has been specially developed for electric utility companies to efficiently handle emergencies, allocate resources, and proactively send crews to the damaged areas. It is a network-based, multi-user tool to manage resource requests, track personnel movements, and support logistics during a large-scale resources on demand restoration event.

    Macrosoft devised a resource management process that addresses an incident that has potential to seriously disrupt the social fabric of the community. For electric utilities, incidents typically mean power outages caused by severe weather, but Resource Management methodology applies to all types of emergencies, including natural disasters such as wildfires, flooding, earthquake, or tornado; man-made disasters such as industrial accidents, train derailments, and hazardous materials spills; terrorist attacks, disease outbreaks, and more. Resource management process comprise of four critical elements:

    • Current situation analysis
    • Strategy formulation
    • Strategy implementation
    • Strategy evaluation
  • These elements are steps that are performed, in order, when developing a strategic resource management process. Existing businesses that have already developed a resource management process must revisit these steps as the need arises, in order to make necessary changes and improvements.

  • Diagram

Easily Optimize Resource Allocation

Resources on-Demand provides a powerful visual interface which lets you allocate field resources across different areas. It allows you to:

  • Track system wide requests for resources grouped by resource classification
  • Maintain team member information at the individual level (i.e. name, employee id, gender, storm role, contact number, vehicle assignment, etc.)
  • Import teams/crews, rosters, and equipment from predefined templates or via system integration with existing applications
  • Integrate off-system teams/crews such as line contractors, vegetation crews, and mutual assistance
  • Assign teams to locations based on a five tiered hierarchy; Company, Operating Company, Region, Zone, Location
  • Update, create, re-assign, split or modify team composition utilizing a user friendly grid interface
  • Search and filter both crews and individuals
  • Resources on-Demand’s advanced resource profiling and search capabilities gives you the ability to find the right crew members and equipment based on availability, location, skills, roles, qualifications and experience and assign them to the affected area instantly. It allows you to:

    • Manage single or multiple events
    • Define and edit a multi-tiered regional hierarchy
    • Configure user roles and regional associations
    • Map storm roles to resource types
  • Assign the Right Resource for the Right Job

  • Accurately Forecast Future Resource Needs Ahead of Time

  • Resources on-Demand, a comprehensive resource management solution can accurately forecast your future resource needs based on unplanned work and ad hoc demands. This helps to:

    • Assign crews to both current and future work locations
    • Establish business logic based on ETA’s and Future Date/Time to determine crew allocations
    • Look into future allocations using date/time filters in order to plan for the next day’s or shift’s workforce
    • Project “what if” scenarios that calculate estimated restoration times based on the ratio of work orders to assigned crews
  • Resources on -Demand’s in-built functionality allows you to track workflow across various competencies (skills, experience etc.) with up-to-date information. It leads to improved personnel utilization of resources. It also allows you to:

    • Track hours worked on a daily basis at the crew level, including start time, number of hours worked per shift, stop time, rest interval and availability time for the next day
    • Calculate hourly wages for personnel and equipment
    • Determine logic for overtime
    • Sort/Filter teams by hours worked or hours remaining
    • Estimate expenditures using the consolidated cost summary screen
    • Display hour-by-hour Gantt charts to visualize crew work/rest intervals
    • Visualize crew counts by location over time using bar graphs
  • Track and Utilize Resources Efficiently

  • Get Real Time Enterprise Reports

  • Resources on-Demand provides highly flexible reporting capabilities to establish information visibility about resources and current allocation across areas. This information is available in real time at the click of a button. The following are some of the highlights:

    • Create your own ad hoc or regular reports based on your needs.
    • Create point-in-time snapshot reports or detailed historical reports
    • Get team log reports to capture personnel and vehicle changes
    • Configure your own dashboard with drill downs and filters.
    • Directly export to Excel from multiple screens
  • Resources on-Demand allows you to seamlessly integrate with external tools and systems to provide more flexibility and accuracy:

    • Integrate real time with callout tool
    • Integrate with external systems via web services
    • Seamlessly integrate with corporate dashboards
  • Integrates Seamlessly with Any External Tools

  • Track Lodging and Logistics

  • Resources-on Demand’s inherent functionality to manage and track logistics, without the need of a separate tool, provides greater flexibility to maximize resource utilization. It allows you to:

    • Establish permanent and temporary staging areas
    • Document availability of area facilities and services (i.e. communications options, site manager, amenities such as ice, water, laundry, first aid, security, bathrooms, showers, tents, trailers, food availability, etc.)
    • Maintain lodging area and hotel inventory with the ability to reserve the number of rooms necessary to satisfy crew requirements
    • Assign rooms to crews using a lodging dashboard that utilizes singles/doubles or dormitory style methodology